Kitchen Porter- The Old Swan Hotel-Harrogate
Location: The Old Swan Hotel- Harrogate HG1 2SR
Department: Kitchen
Reports To: Head Chef
Employment Type: Full-Time/5 days over 7, includes evenings and weekends.
About Us:
We’re proud to be part of Classic Lodges – a collection of eight characterful hotels set in some of the UK’s most captivating destinations. Each of our hotels has its own personality, but we’re united by one shared purpose.
Our purpose is simple and powerful: to create meaningful experiences that connect people, places, and memory. That means we don’t just offer stays, we create moments that matter. Whether it’s a relaxing escape, a special celebration, or a memorable business event, we focus on the details that turn stays into stories our guests will always remember.
If you take pride in your work, value genuine hospitality, and enjoy being part of a team that makes a real difference to every guest experience, you’ll feel right at home with us.
The Opportunity:
Join a friendly kitchen team delivering great food and genuine hospitality. As a Kitchen Porter you will support the smooth running of the kitchen by ensuring cleanliness, assisting with basic food preparation, handling dishwashing and refuse, and supporting chefs during service. This is an excellent role for someone starting or building a career in hospitality who is reliable, hardworking, and happy to work as part of a busy team.
Key Responsibilities
Operate dishwashing equipment and ensure all crockery, cutlery and kitchenware are cleaned and stored correctly
Maintain cleanliness of kitchen areas, service stations, floors, and drains throughout the shift
Clear and transport waste and recycling to designated areas, following hygiene and safety procedures
Assist with basic food preparation tasks as instructed by chefs (e.g. peeling, portioning, plating support)
Unload deliveries and store provisions in line with FIFO and temperature control requirements
Ensure compliance with food safety, hygiene and COSHH procedures at all times
Report maintenance issues and any hazards to the Head Chef or supervisor promptly
Support the team during busy periods, responding to requests quickly and positively
What We’re Looking For
Previous experience in a similar role is desirable but not essential — we welcome applicants keen to learn
Good understanding of basic kitchen hygiene and willingness to follow procedures
Ability to work well within a team, taking direction from chefs and supervisors
Reliable, punctual and able to work flexible hours including evenings, weekends and bank holidays
Physically fit and able to stand for long periods and lift moderate weights
Positive attitude, attention to detail and pride in maintaining high standards of cleanliness
What’s in It for You?
Generous employee discounts, including 25% off food and drink, plus friends and family discounts
Wellbeing support through our partnership with Hospitality Action, offering free, confidential advice and resources
Complimentary meals on shift
Monthly gratuities
Employee of the Quarter, with a £100 award
Long service awards, including an invitation to the Classic Lodges Awards Ceremony
Complimentary use of pool and spa facilities (where available at your hotel)
28 days holiday, increasing with length of service up to 33 days
Learning and development opportunities, including apprenticeships and structured training
If you are enthusiastic about hospitality, hardworking, and keen to develop your skills within a supportive team, we would love to hear from you.
- Department
- The Old Swan
- Role
- Kitchen Team
- Locations
- The Old Swan Hotel Harrogate