Discover Our Roles
Do you enjoy interacting with people? Why not join our Reception Teams
When you enter our hotels, the first person you interact with is the receptionist. The reception team helps form the hotel’s initial impression and can influence the guests stay with us. Our reception team help to coordinate the entire hotel, they know how many guests checked in and which guests are leaving, and which parties are checking in. The reception team will know any events, parties, weddings, or celebrations that are taking place in the hotel. Our reception teams are the heart of ensuring all our guests not only enjoy their stay but return to the hotel at a future date.
Cleanliness is our top priority, our guests expect sparkling and well-appointed rooms with crisp linen and towels from the beautifully made beds, to the sparkling bathrooms not to mention some thoughtful touches. No matter what your degree of experience, you can join our Housekeeping team to deliver exceptional hospitality to all of our guests.
Our Maintenance Team helps to keep our hotels looking good what we call “Classic Care”. They make sure everything works as it should and fixing the things that don’t. Our maintenance team work closely with every team to support getting our hotel repaired and ready to welcome our guests.
In our kitchen, you’ll find highly skilled chefs, sous chefs, commis chefs and chefs de partie, creating snacks and dishes that leave our guests speechless. From a desert to an Afternoon tea, from Lunch to Dinner our teams pride themselves on providing food to wow. The kitchen is the heart of our business, why not put your skills to the test.
F&B Front of house Team:
Does exceeding the Customer expectation come easy to you?
In our front of house team, there are waiters, waitresses as well as F&B supervisors and Managers all ready to swing into action as the food emerges from the kitchen as the guests arrive. From hotel stays to weddings and functions we pride ourselves of looking after our guests. Our teams create a fabulous atmosphere to ensure our guests have a great stay.
Marketing and Sales:
Each of our hotels offers something different, from weddings to intimate dinners. Our Sales and marketing teams are responsible for maximising the hotel’s revenues by developing programmes to increase occupancy and make profitable use of its accommodation, meeting and leisure facilities. They must maintain awareness of the factors that influence the hotel and gain a deep understanding of the needs and attitudes of our customers.
A General Manager has overall responsibility for managing both the revenue and cost elements of our hotels. Our general managers oversees most of the hotels marketing and sales functions as well as the day-to-day operations of the business. The General Manager is responsible for effective planning, delegating, coordinating, staffing, organising, and decision making to attain desirable profit making results for the company.