The Salutation Hotel, Ambleside

Location: Ambleside, Lake District

Company Overview
Originally a coaching inn dating back to the 1800s,

The Salutation Hotel is a 4-star, 70-bedroom property with a rich history and a reputation for providing warm, gracious hospitality. Recently acquired by Classic Lodges, a family-owned business with other high-end properties,

The Salutation features a swimming pool, a spa facility, a restaurant, and rooms with private hot tubs. Situated in one of the most beautiful parts of the country, it is a hugely popular destination for tourists and staycationers alike.

The Role
This is a unique opportunity for an experienced and dynamic hotel professional to lead

The Salutation Hotel

into its next exciting chapter. We are seeking a forward-thinking General Manager who will take full ownership of the business, build on its excellent reputation, and drive exceptional customer experiences.

You will be responsible for overseeing all aspects of hotel operations, including day-to-day management, revenue optimization, staff development, and strategic goal execution. This hands-on role is for a leader with strong commercial and financial acumen who is passionate about delivering a top-tier guest experience.

Key Responsibilities

• Operational Excellence: Supervise and coordinate all hotel departments, including guest services, food and beverage, housekeeping, and maintenance.
• Strategic Leadership: Provide inspirational leadership to all staff and department heads to meet and exceed business goals.
• Financial Performance: Manage budgets, control expenditure, and identify opportunities for continuous improvement and revenue growth.
• Guest Satisfaction: Uphold and enhance high customer service standards, ensuring every guest has a memorable and positive experience.
• Team Development: Take a lead role in the recruitment, training, and motivation of a high-performing and motivated team.