Location: Farington Lodge Hotel

Part Time Hours: Includes weekends and evenings as required

We have an excellent opportunity to join our friendly front of house team at Farington Lodge Hotel as a Part Time Receptionist. If you are an approachable, personable and organised individual with a commitment to guest service, we would be pleased to hear from you. This role is ideal for someone seeking flexible hours in a hospitality reception environment.

Receptionist Responsibilities – Guest Service & Hotel Administration

• Welcome guests and visitors warmly, delivering professional and friendly service at all times.
• Handle guest check-ins, check-outs and reservations, ensuring accuracy and efficiency using the hotel’s systems.
• Answer the telephone, respond promptly to email/enquiries, and assist guests with general information about the hotel and local area.
• Manage day-to-day reception duties, such as handling payments, issuing room keys and maintaining records in line with hotel policy.
• Communicate guest feedback, requests and special requirements to the relevant departments to ensure excellent guest satisfaction.
• Work collaboratively with colleagues in housekeeping, food and beverage, and management to deliver a seamless hotel experience.
• Assist with administrative tasks, including bookings, reporting, and maintaining a tidy and welcoming reception area.
• Uphold health and safety, privacy and security procedures for guests and colleagues throughout your shift.

Skills & Experience – Ideal Part Time Receptionist

• Strong interpersonal and communication skills, with the confidence to provide a great first impression to all guests.
• Previous experience in a hotel, hospitality, customer service or administration role is advantageous but not essential as full training will be provided.
• Excellent organisational skills, attention to detail, and the ability to multi-task in a busy environment.
• IT literate and able to quickly learn hotel reservation and payment systems.
• Team player with a positive approach, flexibility to cover a range of shifts including weekends and evenings.
• Ability to remain calm under pressure and solve problems efficiently for guests and colleagues.
• Commitment to maintaining a clean, safe and inclusive working environment.

Receptionist Job Benefits

• Friendly, supportive team and welcoming working atmosphere.
• Discounts on room rates within our hotel group.
• Opportunity to share in monthly tips.
• Recognition at annual company events and awards.
• Training and opportunities for ongoing development.

Application Process – Join Our Hotel Front Desk Team

If you are excited to deliver memorable experiences and great service as our new Part Time Receptionist, please click the apply link below and submit your CV with a short cover letter explaining why you would be perfect for this role.

We are proud to be an equal opportunities employer and encourage applications from all qualified individuals regardless of race, sex, disability, religion/belief, sexual orientation, or age.