We are seeking a friendly and professional individual to be our new Hotel Receptionist at The Old Swan Hotel-Harrogate on a Part Time Basis.

Key Responsibilities

As a Hotel Receptionist, you will be responsible for:

• Welcoming guests warmly and professionally upon arrival
• Managing check-in and check-out processes efficiently
• Answering inquiries via phone and email promptly
• Taking payments
• Handling reservations, cancellations, and changes in bookings
• Maintaining a clean and organised front desk area
• 
  

Required Qualifications

We are looking for candidates who meet the following criteria:

• Proven experience in a customer service role
• Excellent verbal and written communication skills in English
• Friendly, approachable, and professional demeanour
• Positive attitude

What we offer our hotel receptionists

• **** hourly rate ****
• Part Time hours shift patterns are 6.30am-3pm/9-5 or 2.45pm-10.45pm (mixture of shifts. Must be flexible. includes evenings and weekends.
• A supportive work environment with a dedicated team
• Company discount on company hotel stays
• Meals on Shift
• Uniform
• Refer a Friend Scheme

Application Process

If you are excited about being the welcoming face of our hotel, please submit your CV and a cover letter outlining your suitability for the role.