As a Housekeeping Assistant, you will play an essential role in maintaining the cleanliness, comfort, and overall presentation of our facilities. You will ensure guest rooms and public areas are kept to a high standard, contributing to a welcoming and enjoyable environment for all guests.

Working closely with the housekeeping team, you will support the smooth day-to-day operation of the department, consistently upholding standards of cleanliness, organisation, and guest satisfaction. Your attention to detail and commitment to quality will help create a positive and memorable experience for every guest.

Key Responsibilities:

• Cleaning guest rooms, public areas and Leisure facilities to our hotel standards.
• Paying close attention to detail by not comprising on quality standards.
• Having a passion for guest service and taking ownership of the guest experience.
• Being organised and proactive in managing your tasks.
• React to guest requests so that we exceed expectation

What We’re Looking For:

• A friendly, professional and confident approach when interacting with guests
• A passion for delivering excellent customer service and guest experience
• Good communication and interpersonal skills
• The ability to work efficiently in a busy environment
• Strong attention to detail and a commitment to high standards
• A positive, team-focused attitude and willingness to support colleagues
• Flexibility, reliability and a genuine enthusiasm for hospitality

Experience is preferable, but not essential as full training will be given. Role will involve some evening work.

We are seeking a dedicated and detail-oriented Room Attendant to join our hospitality team. The ideal candidate will play a crucial role in ensuring that our guests enjoy a clean, comfortable, and welcoming environment during their stay. This position requires a strong commitment to quality service and an understanding of the importance of maintaining high standards in hotel cleanliness.

Duties to include:

• Clean and maintain guest rooms, including making beds, dusting, vacuuming, and sanitising bathrooms.
• Restock supplies such as towels, toiletries, and linens to ensure all rooms are fully equipped for guests.
• Report any maintenance issues or safety hazards to the appropriate department promptly.
• Ensure that all cleaning equipment is used safely and stored correctly after use.
• Follow established procedures for cleaning and sanitising rooms in accordance with hotel policies.

Qualifications:

• Previous experience in hospitality or hotel housekeeping is preferred but not essential.
• Strong attention to detail with a commitment to maintaining cleanliness and hygiene standards.
• Ability to work efficiently both independently and as part of a team.
• Excellent time management skills with the ability to prioritise tasks effectively.
• Good communication skills to interact positively with guests and team members.
• Physical stamina is required as the role involves standing for long periods and performing repetitive tasks.

This is a full time permanent live out position.  Accommodation may be available with a deduction for living in.

We are looking for a Full Time Housekeeping assistant to join our team.

Activities involved in this Role
• Clean and prepare guest bedrooms to required standards
• Change bed linen, towels and replenish guest amenities
• Ensure bathrooms and guest areas are hygienic and well presented
• Report maintenance issues or lost property promptly
• Maintain housekeeping trolleys and storage areas
• Follow cleaning procedures and hygiene standards
• Support cleaning of public areas when required
• Work efficiently to ensure rooms are ready for arriving guests
• Additional activities may be required in line with business needs