We are seeking a dedicated and detail-oriented Room Attendant to join our hospitality team. The ideal candidate will play a crucial role in ensuring that our guests enjoy a clean, comfortable, and welcoming environment during their stay. This position requires a strong commitment to quality service and an understanding of the importance of maintaining high standards in hotel cleanliness.

Duties to include:

• Clean and maintain guest rooms, including making beds, dusting, vacuuming, and sanitising bathrooms.
• Restock supplies such as towels, toiletries, and linens to ensure all rooms are fully equipped for guests.
• Report any maintenance issues or safety hazards to the appropriate department promptly.
• Ensure that all cleaning equipment is used safely and stored correctly after use.
• Follow established procedures for cleaning and sanitising rooms in accordance with hotel policies.

Qualifications:

• Previous experience in hospitality or hotel housekeeping is preferred but not essential.
• Strong attention to detail with a commitment to maintaining cleanliness and hygiene standards.
• Ability to work efficiently both independently and as part of a team.
• Excellent time management skills with the ability to prioritise tasks effectively.
• Good communication skills to interact positively with guests and team members.
• Physical stamina is required as the role involves standing for long periods and performing repetitive tasks.

This is a full time permanent live out position.  Accommodation may be available with a deduction for living in.

We are seeking an accomplished Head Housekeeper to lead and elevate our housekeeping operation. This is a pivotal leadership role, responsible for safeguarding the presentation, cleanliness, and overall guest environment across the hotel. It offers an opportunity to shape standards, develop a high-performing team, and contribute meaningfully to the wider guest experience.

The Role

As Head Housekeeper, you will take full operational responsibility for the housekeeping department, ensuring exceptional standards are consistently delivered across all bedrooms and public areas. You will lead from the front — setting expectations, inspiring your team, and driving a culture of pride, accountability and continuous improvement.

About You

You will bring:

• Proven experience managing a housekeeping department, ideally within a quality hotel environment
• Strong, visible leadership with the ability to motivate, engage and develop a team
• A meticulous eye for detail and an uncompromising commitment to high standards
• A calm, solutions-focused approach in a fast-paced operational setting
• A passion for delivering exceptional guest service and genuine hospitality
• Excellent written and verbal communication skills
• Experience in training, coaching and developing team members
• Flexibility, resilience and a proactive mindset

Key Responsibilities

• Leading and managing the housekeeping team to deliver consistently outstanding cleanliness standards
• Overseeing daily operations, room inspections and public area presentation
• Driving quality control processes and ensuring readiness in line with occupancy demands
• Monitoring and controlling stock levels of linen
• Reporting and coordinating maintenance issues efficiently
• Building team morale and embedding a culture of excellence and accountability
• Delivering structured training and supporting team development

This is a live out position. Live in could be available with a monthly deduction for accommodation.

We are looking for a Full Time Housekeeping assistant to join our team.

Activities involved in this Role
• Clean and prepare guest bedrooms to required standards
• Change bed linen, towels and replenish guest amenities
• Ensure bathrooms and guest areas are hygienic and well presented
• Report maintenance issues or lost property promptly
• Maintain housekeeping trolleys and storage areas
• Follow cleaning procedures and hygiene standards
• Support cleaning of public areas when required
• Work efficiently to ensure rooms are ready for arriving guests
• Additional activities may be required in line with business needs

Set on the southern shores of Lake Windermere, just one mile from Newby Bridge, Lakeside Hotel & Spa is a luxury, full-service property offering 83 beautifully appointed bedrooms, a fine dining restaurant, brasserie, spa, swimming pool and a conference suite with uninterrupted lake views.

We’re proud to be part of Classic Lodges – a collection of eight characterful hotels set in some of the UK’s most captivating destinations. Each of our hotels has its own personality, but we’re united by one shared purpose.

Our purpose is simple and powerful: to create meaningful experiences that connect people, places, and memory.

That means we don’t just offer stays, we create moments that matter. Whether it’s a relaxing escape, a special celebration, or a memorable business event, we focus on the details that turn stays into stories our guests will always remember.

If you’re someone who takes pride in what you do, values genuine hospitality, and wants to be part of a team that makes a real difference to every guest experience, you’ll feel right at home with us.

The Opportunity: As a Housekeeping Assistant, you will play an essential role in maintaining the cleanliness, comfort, and overall presentation of our facilities. You will ensure guest rooms and public areas are kept to a high standard, contributing to a welcoming and enjoyable environment for all guests.

Working closely with the housekeeping team, you will support the smooth day-to-day operation of the department, consistently upholding standards of cleanliness, organisation, and guest satisfaction. Your attention to detail and commitment to quality will help create a positive and memorable experience for every guest.

Key Responsibilities:

• Cleaning guest rooms, public areas and Leisure facilities to our hotel standards.
• Paying close attention to detail by not comprising on quality standards.
• Having a passion for guest service and taking ownership of the guest experience.
• Being organised and proactive in managing your tasks.
• React to guest requests so that we exceed expectation

What We’re Looking For:

• A friendly, professional and confident approach when interacting with guests
• A passion for delivering excellent customer service and guest experience
• Good communication and interpersonal skills
• The ability to work efficiently in a busy environment
• Strong attention to detail and a commitment to high standards
• A positive, team-focused attitude and willingness to support colleagues
• Flexibility, reliability and a genuine enthusiasm for hospitality

What’s in It for You?

We believe that looking after our people is just as important as looking after our guests. That’s why we offer a thoughtfully curated benefits package designed to support your wellbeing, recognise your contribution, and enhance your experience with us.

• Generous employee discounts, including 25% off food and drink, plus friends and family discounts
• Wellbeing support through our partnership with Hospitality Action, offering free, confidential advice and resources as well as retail discounts
• Complimentary meal on shift
• Share of monthly gratuities
• Employee of the Quarter, with a £100 award
• Long service awards, including an invitation to the Classic Lodges Awards Ceremony
• Complimentary use of Pool and Gym facilities
• Enhanced holiday entitlement with service (up to 33days)
• Learning and development opportunities, including apprenticeships, structured training, and clear career pathways

Experience is preferable, but not essential as full training will be given. Role will involve some evening work.